01 48 43 51 31       Nous écrire

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Hundreds of customers have trusted us

Here are the main questions posed by internet users and is often a hindrance to the acquisition of an electric bike on the internet.

 

  1. Is the merchant site is serious and respects its commitment
  2. How to pass the SAV
  3. What is the warranty for a purchase greater than 1000€.
  4. What bike model to choose
  5. How to choose the right size
  6. Why buy on the internet and not in a shop
  7. How is delivery
  8. Is it that electric bikes are delivered assembled
  9. Is that the payment is secure

Here is the answer to your questions

 

  1. Is this that one can trust the merchant site

Our site exists since 3 years, it has been created by cycling enthusiasts electric.

The note of confidence 9.5 out of 10 which is allocated by our clients is testimony of our seriousness.

We are a French company, The name of our company is located in France.

Unlike the market place, which have no accompanying service. and if not a

 

  1. How to pass the SAV

The SERVICE on the internet works in general better than on a network store.

The shops do not wish to in general ensure the after-sales SERVICE on a bike bought on another shop.

We provide SERVICE to our customers via our network of repair partners, we are committed to ensuring after-sales SERVICE throughout France.

 

  1. What is the warranty for a purchase sum varies from 1000 to 2500€.

The purchase is guaranteed by a secure payment 3D secure., and all your data are encrypted.

 

 

 

  1. How to choose the right size

It is not often easy to define its size without a doubt and especially without trying it on.

We advise you to send us immediately after the order, an e-mail to request that we check the size of the control relative to your size.

 

  1. What bike model to choose

There are three large majorities, electric bike, city bikes, MTB and folding bike.

Choose according to the category travels, the distance, the mobility of the bike.

Choose the battery based on the distance traveled and the solicitation of the assistance.

To advise you, call us at 01 48 44 40 17

  1. Buy on the internet, and as secure as on a shop not a shop

The choice on the internet is more large a few models and brands. And often the price is more interesting,

 

  1. How is delivery

The delivery is assured by professionals, who take appointment with the client to set up an appointment for the delivery of the package.

 

  1. Is it that electric bikes are delivered assembled

The electric bikes were mounted at 95%, apart from the pedals that it is necessary to tighten and handlebar to install. We are at your disposal to help you mount it.